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Orders are despatched within 1-2 days.
Our standard delivery charge is £3.95 for 2nd class postage.
You can however pay £5.95 to upgrade to 1st class, if you require quick delivery.
Although we make every effort to guarantee excellent quality, there are inevitably some faults that can slip through the net. We accept complete responsibility for faulty goods and will endeavour to replace or refund, whichever you prefer. We will also pay for the return of the faulty goods, and supply you with a returns label.
We do not accept responsibility for items ordered incorrectly. We are more than happy to exchange goods which have been ordered incorrectly, but this would be at the customers expense with regards to postage.
All our products are manufactured right here in the UK, and some are even made in our home county of Leicestershire. British made goods are far superior to imported products, due to better design, and the use of more ethically sourced, high quality materials.  Buying British also helps to support British industry, the economy and even reduces global pollution. Buying British made goods reduces global shipping, as fewer goods need to be imported from overseas, which in turn will reduce pollution and slow down global warming. Â
On top of this our packaging is also made in the UK. Our British made paper cards are completely recyclable and the plastic tags we use are made from 100% recycled plastic.
Our mailing bags are also 100% recyclable and made here in the UK.Â
All made in the UK.